IHOP ( International House of Pancake)

Every Guest Every Time Module

The objective of this introductory ( 1 of 3 ) module is to improve the servers/waiters quality of services. The main purpose is to present the key features ( Articulate Storyline2 ) and advance animation ( Adobe Animate CC 2) being implemented in the project.

Features

  • Generous application of Adobe Animate CC animation to make topic more interesting.
  • "Find the signs of Detection" has been re built to be more visually interesting and include more interactivity.
  • " Journey Map" bring the lobby map into 'live' , with sequential fun animation showing each stages of guests' experience. ( the artwork are also reused for gamification exercise, to provide 2nd round experience.

[ Note: this is demo mode only, most contents have been removed due to confidentiality clause of the project. You will see few sample non-contiguous slides.]

All contents were developed for Apple Ipad & Tablets usage.

Burger Interactive Menu+ Upsell list

To alleviate the stress from taking the tough quiz, we came up with a fun Carribean island theme.. as to symbolize the waiters' journey to reach the goal - the treasure island of knowledge.

Island Theme -Navigation menu:

To alleviate the stress from taking the tough quiz, we came up with a fun Carribean island theme.. as to symbolize the waiters' journey to reach the goal - the treasure island of knowledge. The feedback had been very positive and the passing score percentage had increased by 10% from the previous format. All animations were created using multiple tools: Photoshop/Illustrator then animated in Adobe Animate CC 2017

( only 3 sample introduction are shown in this file)

The Waiter Game/Exercise:

Developed in Adobe Animate CC 2017, using external JQuery and Bootstrap + javascript library ( optimize for tablet play.)

Step 1: Enter your name

Step 2: use the arrow key to navigate to get to your customer desk before they complain

Step 3: Select the right answer